Definition of Upgrade Protection - KB Article #1021Related Articles --
SolarWinds offers Upgrade Protection(a.k.a. "maintenance" or "paid support") with any purchase of our software. While you are covered under Upgrade Protection, you are eligible to install and use all minor revisions and major updates released during that protection period. All SolarWinds software purchases come with one year of upgrade protection.
Upgrade Protection also enables SolarWinds "Standard Updates and Support" support plan.
When your Upgrade Protection period is about to expire (or has expired), you can renew online at the RhinoSoft Customer Service Center. Additional years of Upgrade Protection are available at a steep discount from the current product purchase price, allowing you to continue receiving updates without paying the full retail price.
If require further assistance, please consult our support plans and options or click "Contact Us" at the top of this page.