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FTP Voyager is Registered but the Scheduler is Not  -  KB Article #1172

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If you have the FTP Voyager Scheduler setup as a system service it is possible that the system service is starting up the Scheduler using a different user account then the one you used to register FTP Voyager.

Look in your system services and find the entry FTP Voyager Scheduler. Double click on this entry for this system service and select the "Log On" tab. Make sure this service is logging on with the same user account that you installed and registered FTP Voyager with.

Start > Control Panel > Administrative Tools > Services

FTP Voyager Scheduler Service