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Outlook/Outlook Express Blocked the Registration .REG File  -  KB Article #1217

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Microsoft Outlook and Microsoft Outlook Express can block or remove the registration file (.REG file) from email attachments. The following are some possible solutions:
  • Visit "Tools | Options | Security" in Outlook, then disable "Do not allow attachments to be saved or opened if that could potentially be a virus."
  • Resend your ID by visiting
  • Follow the manual registration procedure as outlined in the email message. We also have on-line help for manual registration.
To watch a help movie about registering, please select a software title below:

FTP Voyager or Serv-U

These movies walk you through the manual registration process step-by-step.