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Internet Explorer FTP Fails For Users Not Locked In Home Directory  -  KB Article #1663

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Some Serv-U administrators have experienced difficulties allowing users to connect to their servers who are using Internet Explorer 7 (IE7). After testing, we have determined this is due to IE7 attempting to reach the "root" directory of the server (/). Most user accounts should not have access to this folder, so the browser fails to connect. This can be solved by locking Serv-U users who connect using web browsers in their home directory. The setting to Lock user in home directory can be found following the directions at Knowledge Base Article #1296.

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