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FTP Voyager JV Unable To Preform A Directory Listing Error  -  KB Article #1740

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When a client has two or more browsers installed on their machine, Java uses the proxy server settings of the default browser.

The configuration settings can be located at "Start | Settings | Control Panel | Java" there's a button called "Network Settings" (See below screen shot).

The option "Use browser settings" uses the client machines default browser settings (See below screen shot).

Example: Client machine has Firefox (FF) and Internet Explorer (IE) currently installed simultaneously. IE is not configured for a proxy. FF is, and it is the default browser. When FTP Voyager JV is launched from IE, it uses the settings from FF because FF is the default browser. Therefore, you may see the error below.