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FTP Voyager JV Fails to Launch after installing Java update on Mac OSX  -  KB Article #1792

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FTP Voyager JV fails to launch after installing the "Java For Mac OSX 10.5 Update 4".


This Java update fails to launch the Java Webstart application that opens "jnlp" file extensions. The update deletes the old Java Web Start application located: "/Applications/Utilities/Java/Java Web Start" and creates a new Java Web Start application located here: "/System/Library/CoreServices/Java Web Start". In some cases, the update does not appear to rebuild the launch services database.

Possible Solution(s):

  1. Open "Finder" and navigate to "/System/Library/CoreServices". When the finder opens the folder, any applications that are in CoreServices which are not registered in the launch services database will be added.
  2. If FTP Voyager JV fails to launch again, follow these steps to associate the "jnlp" file extension with the Java Web Start application.

Safari users:

  1. From Safari's Download Manager, select the downloaded "jnlp" file, then click on the Finder button.

  2. From Finder:
    • (1) Select the "jnlp" file.
    • (2) Click on the "properties" button.
    • (3) Select the "Get Info" item.

  3. From the "Info" page:
    • (1) Under "Open with:" select "Java Web".
    • (2) Click on the "Change All..." button.

  4. From the confirmation, select "Continue".

  5. Launch FTP Voyager JV again by reloading this page.

Firefox users:

  1. Open FireFox's "Preferences" dialog.
  2. From the "Applications" tab, select "JNLP".
  3. Change the action to "Java Web Start". Note: You may have to select it by navigating to "/System/Library/CoreServices/Java Web Start".

    Attempt to relaunch FTP Voyager.

    If you require further assistance, please contact the RhinoSoft Technical Support Team for more help.

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