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Serv-U Fails With Memory Error  -  KB Article #1797

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A known bug in Serv-U versions through causes Serv-U to fail to start 30 days after the build date of the software if a Registration ID has been used to register the software. This bug does NOT affect Serv-U versions and newer. The expected failure dates are:

  • - August 8, 2009
  • - August 21, 2009
  • - September 3, 2009
  • - September 4, 2009

IMPORTANT NOTE: ALL customers affected by this bug may download a free fix at, even if their Upgrade Protection has expired. After logging in, click on Product Management and use the download link online to update to a corrected build. If you encounter problems logging in, contact us at or by phone at 262-560-9627.