SolarWinds | Serv-U
Contact Support: 866-530-8040 | Contact Sales: 855-498-4154 or email | Show Flags | Login
Serv-U FTP Server Home Page
The Best for Less
Secure file transfer & share files
from anywhere - affordably

FREE for 14 Days
Full featured trial with secure
FTP, file sharing & web transfer


Socket Error: Unknown Socket Error (1814)  -  KB Article #2014

Related Articles -- 1722


Users started getting "Socket error: unknown socket error (1814)". Users did not upgrade software or make any other known changes to computer.

Socket error: Unknown socket error (1814)


The router/firewall may strip or disregard the HOST command being sent by the client. This is because most firewalls/routers monitor FTP sessions to ensure that proper IP address information is used for "PASV" mode data transfers, and may fail if they receive an command they do not expect (like HOST).


The HOST command can be disabled in FTP Voyager using the "Use HOST Before Login" option in the "Site Profile Manager | Advanced | Connection" menu. Uncheck the box next to this option within the Advanced Settings menu.

Socket error: Unknown socket error (1814)

Login to Customer Service Center

Please enter your e-mail address and password in the fields below.

Email Address: