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Manually Created SSL Cert Fails to Install in Serv-U  -  KB Article #2137

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Issue: Unable to Add Manually Created SSL Cert in Serv-U.

Cause: The manually created cert was in an unsupported format.


Contact your CA (Certificate Authority) and ask them to send the cert in a supported format.

For example, the customer can request the CA to send the cert in 'x.509' format with a private key. Refer to the KB: Install a RapidSSL SSL Certificate on RhinoSoft Serv-U Server.

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