Premium support provides near real-time access to RhinoSoft technicians during business hours.
Companies that use Serv-U in mission-critical environments or maintain large deployments of
FTP Voyager should have a Premium support contract.
Premium support fees are assessed to each customer based on the brands they own, regardless of number of licenses, modules or editions.
*For example, a customer with one copy of Serv-U Silver would pay $699.95 for one year of Premium support. A different customer with 6 copies of Serv-U Gold and 3 copies of Serv-U Bronze would also pay just $699.95 for one year of Premium support.
|Standard||Secure||Home||Professional||Corporate||Serv-U FTP Server||Serv-U MFT Server|
|Domains/User Accounts/Concurrent Sessions||1/100/50||1/100/50||1/100/25||3/250/100||Unlimited||3/250/100||Unlimited|
|Access Local and Shared Storage from Anywhere|
|Virtual Folders, Groups, and Granular Permissions|
|Transfer Ratios and Quotas|
|Events, Notifications, and Conditional Execution|
|Secure File Sharing (Send or Request Files)|
|Windows or Linux (Red Hat, etc.), 32-bit or 64-bit||Win Only||Win Only||Win Only||Win Only||Win Only|
|Serv-U Gateway (Prevents Data in DMZ; PCI-DSS)||Optional||Optional|
|High Availability (N+1 Active-Active)|
|IPv6 and IPv4|
|FTP and HTTP|
|FTPS (via SSL/TLS)|
|SFTP (via SSH2) and HTTPS (via SSL/TLS)||Partial|
|FIPS 140-2 Validated Cryptography|
|WEB AND MOBILE|
|Basic Web Client + iPad, iPhone, Android, Blackberry, etc.||Partial||Partial||Partial||Partial||Partial|
|Web Client Pro (Large Files and Multiple Transfers)|
|FTP Voyager JV (Sync and Side-by-Side Transfers)||$||$|
|Self-Serve Password Recovery|
|Remote Web and iPad Management Console|
|User and Group Statistics (Auditing & Reporting)|
|CUSTOMIZATION AND INTEGRATION|
|Active Directory or Windows Authentication|
|3rd Party Integration via API or DB|
|Custom Web Client Logo, Text, and HTML|